Tag Archives: customer service

Beat the Competition

Beat the Competition Thanks To Efficient Human Talent

Beat the Competition

At Bookperhead.com, our core mission is to offer proactive solutions of the highest quality for bookmakers whom are in need of professional and efficient customer service personnel. Satisfaction is guaranteed, as every single clerk that works for our company has a breadth of experience when it comes to managing multiple accounts at the same time, which allows us to offer a more versatile service while exceeding the demands of our clients.

Even though we are an offshore company that operates from the Central American country of Costa Rica, It will be difficult for your customers to know where they are calling to, as we only hire clerks which are able to speak with an American English native accent, though we also count with personnel who speaks Chinese and Spanish, so if you have Asian or Latin clients within your wagering portfolio, we should also be able to handle their betting action without any inconveniences.

It doesn’t matter how many clients you currently have, or how many you are planning on bringing aboard in the future, as our call center counts with enough customer attention agents to handle large numbers of calls with ease.

When you utilize the solutions offered by our company, you are not only obtaining a competitive advantage when it comes to the high quality services you are using, but you are also beating the competition when it comes to ending up with higher profits as you are don’t have to worry about expensive overhead costs such as the payroll.

Becoming the best independent bookmaker out there is not a matter of how many clients you have, but about how you treat each one of them, and our company is an expert on raising the bar for a betting business by paying attention to even the smallest details in order to excel in our standards concerning our feasibility.

And since a major part of our service strategy planning is focused on bringing the best human talent to our team, you can be sure that your clients will really appreciate the fact that you have hired us as your second hand since they will always be treated in a courteous way while getting their needs attended in a prompt way.

Andrew Thomas is a sports and gambling writer with years of experience in both fields. Andrew writes articles which are focused on the betting industry, hoping that they will be of help for those whom are looking to make a living out of the price per head industry.

Let’s Make a Deal!, Join the Best Price Per Head Service Today.

The Old School Way

Book Per Head And Saying Bye to The Old School Way

The Old School Way

When it comes to handling an sports betting business, those bookies whom are still doing everything the school way are the ones that are sure to see negative results because bettors from nowadays are more demanding and wish for a prompt and reliable service, and this is impossible for agents whom are still relying on old manual methods such as hand written tickets as this slows the whole process and makes it boring for the client of the bookmaker.

Instead, those bookies whom have trusted their businesses to a superior pph services provider such as Book per Head, are the ones that have the edge because they are backed by an offshore call center and are also able to provide internet wagering to their customers.

Book per Head has hired the best clerks available and have also bring in to the team a group of experts with vast experience in the areas of gambling, customer service and software engineering, as it is the core mission of the company to always excel expectations, therefore, when a bookmaker signs up for an account, he will have a full team working for him for a fraction of what it would have cost him to come up with such a team by himself.

When it comes to monitoring activity, we offer our very own custom bookie software, which was designed to allow an agent to always keep an eye on every single action from his clients at any time without having to process all such information himself; although the application is also designed to allow the bookmaker to make any changes as he considers necessary, such as opening or closing an account, changing specific betting lines, raising or lowering limits and much more.

The sports betting industry is quite large, and bookies are not just competing against themselves but also against the large online sportsbooks, which is why it is necessary for them to count with the necessary tools to be able of competing against them but without expending a lot of cash in overhead costs since their clear aim is to make as much cash as possible, and when there are considerable expenditures in their way, it would be difficult for them to reach their desired goals, though with the help of a top pph shop, they can offer a service that will be envied by competitors and praised by their clients.

Andrew Thomas is a sports and gambling writer with years of experience in both fields. Andrew writes articles which are focused on the betting industry, hoping that they will be of help for those whom are looking to make a living out of the price per head industry.

Let’s Make a Deal!, Join the Best Price Per Head Service Today.

Managing Clients

Book per Head and Managing Clients for Agents

Managing Clients

When it comes to customer relationship management related to a large betting operation, the best option is to utilize the services of a noteworthy price per head company such as Book per Head, as such solutions are sure to allow bookmakers to count with a competitive advantage that will ultimately help them to increase their business volume and promote client loyalty.

Bookies whose businesses are starting to grow tend to start hiring people and mount their own sportsbook onshore, which is probably not their best alternative, as the overhead cost of running such wagering operations in such a way is quite significant, since it includes things like the rental of space, payroll, and other related expenses.

That is why many agents turn their attention to offshore companies like ours, as they know that once they sign up for an account with us, they won’t have to worry about hiring their own personnel since we have a team of more than 150 clerks whom are supervised by our senior management staff, which is made up of some of the most knowledgeable and experienced gambling experts out there.

Now, to have the personnel is one thing, but to have the right people to do the job the right way is a completely different one, and here at Book per Head we are aware of that, which is why we have only hired the best individuals available as we know that we will be serving as the bookie’s card of presentation in front of his clients, and since our core mission is that one of helping agents to prosper, we always seek for ways to improve the treatment that is applied on each phone call as we want those clients to keep on calling and be satisfied with the service their agent is offering them, and for this, we have trained our clerks with special skills focused on empathy and professionalism.

It is also important to notice the fact that we operate in a year-round, 24-7 schedule, as you really never know when a bettor will come up with a substantial bet, and if you are not there to take it, that is money you are losing, and bookies can’t really be always there for their clients since they need to occupy their time in other matters, which is why they search for the assistance of a competent price per head shop.

If you are a bookie that is searching for a company that can help you with the customer service area of your business, feel free to give us a call at 1-877-774-0999, we will be glad to help you get started.

Andrew Thomas is a sports and gambling writer with years of experience in both fields. Andrew writes articles which are focused on the betting industry, hoping that they will be of help for those whom are looking to make a living out of the price per head industry.

Let’s Make a Deal!, Join the Best Price Per Head Service Today.

Freeing Time

Book Per Head: Freeing Time for Bookies

Freeing Time

When it comes to handling an sports betting business, those bookies whom are still doing everything the school way are the ones that are sure to see negative results because bettors from nowadays are more demanding and wish for a prompt and reliable service, and this is impossible for agents whom are still relying on old manual methods such as hand written tickets as this slows the whole process and makes it boring for the client of the bookmaker.

Instead, those bookies whom have trusted their businesses to a superior pph services provider such as Book per Head, are the ones that have the edge because they are backed by an offshore call center and are also able to provide internet wagering to their customers.

Book per Head has hired the best clerks available and have also bring in to the team a group of experts with vast experience in the areas of gambling, customer service and software engineering, as it is the core mission of the company to always excel expectations, therefore, when a bookmaker signs up for an account, he will have a full team working for him for a fraction of what it would have cost him to come up with such a team by himself.

When it comes to monitoring activity, we offer our very own custom bookie software, which was designed to allow an agent to always keep an eye on every single action from his clients at any time without having to process all such information himself; although the application is also designed to allow the bookmaker to make any changes as he considers necessary, such as opening or closing an account, changing specific betting lines, raising or lowering limits and much more.

The sports betting industry is quite large, and bookies are not just competing against themselves but also against the large online sportsbooks, which is why it is necessary for them to count with the necessary tools to be able of competing against them but without expending a lot of cash in overhead costs since their clear aim is to make as much cash as possible, and when there are considerable expenditures in their way, it would be difficult for them to reach their desired goals, though with the help of a top pph shop, they can offer a service that will be envied by competitors and praised by their clients.

Andrew Thomas is a sports and gambling writer with years of experience in both fields. Andrew writes articles which are focused on the betting industry, hoping that they will be of help for those whom are looking to make a living out of the price per head industry.

Let’s Make a Deal!, Join the Best Price Per Head Service Today.

Fast Service

Book Per Head And Its Fast Service

Fast Service

If you are running an sports betting business, you probably know by now that your clients truly appreciate that you can be available to take their bets when they also have the time to do so, but if you are running your business without the assistance of a top price per head shop, it is certain that you don’t have enough free time for yourself since taking bets when your clients requires you to do so can be quite a demanding task.

You never know when a client of yours is going to come up with a big bet, and if you are not available to take it, he will just get his betting action elsewhere, which will make you lose some valuable profits, and that is precisely the reason why you should try the services of a superior company such as Book per Head, as we have more than 150 experienced clerks whom are always available to assist your clients with any wagers they might want to place.

We are also an establishment that is famous for listening to its customers, and we have acquired this reputation because we have always wanted to provide the trustworthy service bookmakers have always required, meaning that the feedback that we have received has allowed us to improve the ways in which we serve our clientele, and part of the positive comments we have gathered from clients includes our prompt service, which is one of the main reasons why the bookies whom have signed for an account with us are still our clients to this day.

The pph companies that does not focus on offering a fast and reliable service to their clients are certainly the ones that end up disappointing those whom had trusted in them, and are also most likely to shut down their operations in the long run, as such continuous loss of clients will ultimately get them black listed from the list of trustful pph websites.

As you can see, it is in the best interest of bookmakers to handle their wagering businesses to companies with a positive reputation concerning the fast service they can provide, and when it comes to this, Book per Head is an outstanding choice.

We invite you to give us a call for free at 1-877-774-0999 in order to talk to one of our managers and get you signed up in a matter of minutes.

Andrew Thomas is a sports and gambling writer with years of experience in both fields. Andrew writes articles which are focused on the betting industry, hoping that they will be of help for those whom are looking to make a living out of the price per head industry.

Let’s Make a Deal!, Join the Best Price Per Head Service Today.