When it comes to customer relationship management related to a large betting operation, the best option is to utilize the services of a noteworthy price per head company such as Book per Head, as such solutions are sure to allow bookmakers to count with a competitive advantage that will ultimately help them to increase their business volume and promote client loyalty.
Bookies whose businesses are starting to grow tend to start hiring people and mount their own sportsbook onshore, which is probably not their best alternative, as the overhead cost of running such wagering operations in such a way is quite significant, since it includes things like the rental of space, payroll, and other related expenses.
That is why many agents turn their attention to offshore companies like ours, as they know that once they sign up for an account with us, they won’t have to worry about hiring their own personnel since we have a team of more than 150 clerks whom are supervised by our senior management staff, which is made up of some of the most knowledgeable and experienced gambling experts out there.
Now, to have the personnel is one thing, but to have the right people to do the job the right way is a completely different one, and here at Book per Head we are aware of that, which is why we have only hired the best individuals available as we know that we will be serving as the bookie’s card of presentation in front of his clients, and since our core mission is that one of helping agents to prosper, we always seek for ways to improve the treatment that is applied on each phone call as we want those clients to keep on calling and be satisfied with the service their agent is offering them, and for this, we have trained our clerks with special skills focused on empathy and professionalism.
It is also important to notice the fact that we operate in a year-round, 24-7 schedule, as you really never know when a bettor will come up with a substantial bet, and if you are not there to take it, that is money you are losing, and bookies can’t really be always there for their clients since they need to occupy their time in other matters, which is why they search for the assistance of a competent price per head shop.
If you are a bookie that is searching for a company that can help you with the customer service area of your business, feel free to give us a call at 1-877-774-0999, we will be glad to help you get started.
Andrew Thomas is a sports and gambling writer with years of experience in both fields. Andrew writes articles which are focused on the betting industry, hoping that they will be of help for those whom are looking to make a living out of the price per head industry.
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